Terms & Conditions

Travel Bookings: Terms and Conditions

Following are some general terms and conditions regarding Fixed Departure, Customized, Char Dham, Hotel Booking, or Helicopter tour/travel package booking from ABD Holidays Pvt. Ltd., hereby referred to as Abdholidays.com. The link to these terms is always mentioned in the emails. We consider that you have read all the terms and conditions and agree before booking any tour, trekking, or activity package from us.

Payment Terms for Booking Confirmation

The full amount is to be paid in full 7 days before the Check-in Date or Start of the Tour for confirmation.

You can also make the payment using NEFT Transfer or Bank Deposits

(Add Bank Details)

All the Rates mentioned are valid for Indian Nationals Only.

Tariffs for Foreign Nationals/NRIs are on request.

Please read emails carefully and understand the contents and prices. All the email conversations will be also part of your contract with us once you make the booking.

General hotel Check In Time: 1 pm and Check Out Time: 11 am (for accommodations)

If arrival time is not mentioned, the reservations will be released at 6 p.m.

The Applicable Tariff, packages are subject to change without prior intimation.

In case of non-availability of the rooms at our respective hotels for reasons, The Hotel would be arranging alternative/ similar accommodation.

Activities mentioned are subject to the group size, climatic conditions, and accessibility due to rain or snow. The instructor/Guide's decision will be final. As we have not charged extra for activities, there are no refunds if any activities are not conducted.

The hotels suggested above are subject to availability on dates and prior confirmation and in case we do not find rooms in the above hotels in any circumstances we will arrange the same in similar category hotels for parallel arrangements.

Charges for AC / Heater will be extra and as per hotel- to- hotel basis.

Please take care of the belongings before leaving the car or Hotel. The company is not responsible for any loss.

As per the directive given by the Government of India, all Indian/Foreign Nationals are required to provide proper proof of identification upon check-in. Valid identification documents are: Passport & Visa together, Voters ID card, and Current Driver's License. All the documents must include a photograph.

Hotels/camps or any kind of accommodation can deny a stay if valid ID proof is not provided. The company is not responsible for any ID proof-related issues.

For extra adults, many hotels provide extra mattresses instead of extra beds. Kindly inform us in advance if you prefer only an extra bed instead of an extra mattress.

In case of fixed departure tours with transportation, sitting arrangements in BUS /Tempo will be on a rotation basis. Our representative will guide you through this along with your cooperation.

Due to any reason if Vehicle breakdown due to technical reasons we will try our best to arrange another vehicle as soon as possible for the major problems. For minor problems which will not take much time vehicle will be repaired. Kindly cooperate.

We shall not be responsible for any delays and alterations in the program or expenses incurred directly or indirectly due to natural hazards, flight cancellations, accidents, breakdown of transport, weather, sickness, landslides, closures/blockades due to political unrest, or any such incidents.

AC will not work in all hill areas or stopped/parked vehicles.

In the case of packages with Transportation, Vehicles are on Disposal from pre advised meeting point. The client may arrange on their own to get transferred to the pickup/drop point. Vehicle Charges are inclusive of all toll taxes/parking and driver allowance.

Drivers will not drive in No-entry zones and should not be forced to drive on narrow streets or roads which can create traffic jams. The normal working hours of the driver is 12 hrs in case you want services more than 12 hours in a day kindly inform us in advance.

In some hill area roads driving after sunset and music is not allowed due to risk of life. Kindly cooperate for the same.

Pick-up and drop point will be one only (If multiple pickups and drops please mention email conversation before booking)

The rates are subject to change, depending on the fluctuation of diesel/Petrol prices in India. If the prices increase more than 5 % than the time of booking we will increase the rate even if the rates are confirmed earlier.

We reserve the right to give you a similar car if the car you booked is unavailable.

At many of the tourist destinations/hill stations - some of the roads/shopping markets/mall roads have "NO ENTRY" for all / Some bigger tourist vehicles depend on the destination along with time restrictions. In this kind of situation, guests have to manage another available mode of transport with an additional cost, and on a direct payment basis, this cost is not included in ideal package inclusion.

It is presumed that the tourist is medically fit to undertake the tour. If you have a certain kind of allergy (especially for food) or any serious health issues kindly inform us in advance.

  • No refund for short stays or unveiled facilities.
  • GST Taxes are extra as per Government notification.
  • Confirmation is subject to a force majeure clause

No cancellation or any refund will be made if the situation is beyond our control, such as bad weather, landslide, climatic conditions or any other natural disaster, fire, any embargo, acts or decisions of government, political or national crisis, roadblocks, heavy snowfall, acts of terrorism or other similar causes, strikes or problems at airlines, rails, buses, hotels or transporters, labor unrest, insolvency, business exigencies, operational and technical issues, route and flight cancellations or due to which the customer could not reach the destination and which is beyond our control.

The company is not responsible for any accident/injury/death/theft of a person or property during the course of the tour.

All rights reserved to management to cancel any service without any refund until full advance money towards the service is received from the customer and accepted by the company. The company can change the features or functionality of the services at any time, without any notice.

We as a service provider shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

Abdholidays.com hereby expressly disclaims any implied warranties imputed by the laws of any jurisdictions or country other than India. Abdholidays.com considers itself and intends to the jurisdictions only of the court of Dehradun India.

Trekking Package Terms and Conditions

Any expenses due to unforeseen circumstances shall be shared.

All trekkers are expected to carry their backpacks with personal belongings.

Himalayas are unpredictable. In some cases, due to bad weather, it is possible that the trek cannot be completed. Abdholidays.com will do its best to make it possible but your safety is a much bigger concern for us.

Abdholidays.com reserves the right to modify or cancel the trek or trek itinerary under unusual and unforeseen circumstances.

The treks we offer demand a person to be physically fit & mentally strong. Before booking the trek please tell us if you have any medical condition.

No refunds will be made for any accommodation, sightseeing, meals, or services not utilized.

You are solely responsible for your personal belongings during the trek.

Behavior that can cause danger, annoyance to others, or interfere with the procedure may lead to the termination of your participation in the trip, with no right to refund. We expect you to be a responsible trekker.

We provide basic amenities in the wilderness of the Himalayas; please don’t expect any luxury treatment.

Baggage and personal items are at your risk throughout the trip. You are solely responsible for your personal belongings during the trip. Kindly do not carry any valuables during the trek, we are not responsible for any loss of baggage, goods, air tickets, passport, cash, traveler’s cheques, or any other travel document or item owned by you while on tour, whatever the cause.

Trekking in the Himalayas requires a degree of personal risk. You are likely to visit places where you’ll be facing certain risks, dangers, and physical challenges. By participating in a trek with Abdholidays.com, you accept that you are aware of the personal risks and dangers attendant upon such travel and that you assume the risks involved. You hereby assume all such risks and release Abdholidays.com from all claims and causes of action arising from such damages injuries or death resulting from these inherent risks.

In the case of falling ill or suffering an accident during the trip, all hospital expenses, doctor fees, evacuation from the road or mountain, or any other charges incurred as a direct or indirect result of your illness/accident are your responsibility.

We reserve the right to photograph you during the trek and use the image for our website & and promotions.

Helicopter Package/Ticket Booking Terms and Conditions
  • Maximum 04 Passengers will be allowed in 01 Helicopter.
  • Total passenger weight will not be more than 300 Kg.
  • Maximum Baggage Allowance 5Kgs/Person.
  • Passengers may carry only one small pack of not more than 2 Kg of weight in Flight.
  • Excess volume baggage would not be allowed on Helicopter flights.
  • Price is subject to change without prior notice. Please confirm in advance.

All reporting timings from point-to-point flying will be confirmed to the client from our end. Charters and crew members can be changed as per availability. The timing of transfers from one flying point to another can be changed last moment as per availability or weather conditions.

The exact schedule can be advised before the day of departure. The mentioned schedule in the mail/invoice is tentative just to understand the operational system & timing. Things can be changed last moment due to any operational or weather changes.

We can cancel the provided or confirmed charter services any moment before flying due to any operation retrains and technical problems.

We can't guarantee your flying on a date or on time later or sooner. It's a total matter of third-party services depending on their operational restraints and previous loads.

We can only assure you a 100% refund in case of any cancellation for any unforeseen reason.

We are also not responsible for any kind of claim or complaint raised against any problem in flying. We can only assist you with better and more convenient flying without giving assurances about third-party (aviation) services.

During the Char Dham helicopter package, We can also stay in Kharsali Or Harsil as a first-night stay due to weather or operational clearance. So this should be well understood to passengers before they accept the proposals to avoid any last-moment confusion.

In case of extra night stay due to weather or any technical problem, the stay and food expenses will be bear by passengers only. We will bear the cost of crew and craft on our own.

We will only wait for 01 additional night to cooperate with the situation in terms of completion of the Yatra. Any extension is not allowed in the above cost and conditions. We can cancel the yatra in any such situation of waiting due to weather or any problem.

A final deposit of 100% of the tour cost is required to secure your reservation. A deposit of payment as per your selected tour is required before the commencement of the tour or as agreed at the time of confirmation of the tour.

Prices do not include charges for laundry service, telephone and Internet usage, wines, liquors, mineral waters, travel insurance, international flight tickets, India visa fees, tips, monument tickets, movie/video camera fees at monuments, miscellaneous expenses, souvenirs or any other expenses which are not specified.

Other fees may be imposed by airlines which are the passenger’s responsibility.

Making Changes: Most programs allow travel deviations that affect destination, departure date, program extensions, and the like. Note that the tour plan can be changed; provided that requests are made in writing 21 days before the commencement of the tour. No deviations can be made or processed within 21 days of the commencement of the tour.

Cancellations and Refund Policy:
  • 30 days or more: 90% refund of total amount
  • 15 to 30 days: 50% refund of total amount
  • Less than 15 days: No refund
  • Note: No Refund in Case of No Show, Road Blocks, Accidents, etc

Your refund request will be answered and processed promptly. If you do not receive a reply within one business day, please call our support number below. We will not be responsible if email or mail fails to reach us.

  • Email: info@Abdholidays.com
  • Phone: 7535869999 (Mon-Fri: 10 am to 5 pm)

All refund/cancellation requests shall be sent through email/mail in writing and be sent at the earliest possible. No refund shall be processed unless a written request (email or mail) is received.

Mode of Refund and Timeframe: Refunds will be processed to your bank account only and may take up to 10-15 business days. All the refunds will be done through NEFT transfer only. No refund will be done through cash.

Abdholidays.com (http://www.Abdholidays.com.com) is owned and operated by ABD Holidays Pvt. Ltd.

Certified By : Uttarakhand Tourism    ISO    Tour Operator Association Uttarakhand